
| KX-TVP200E Integrated Voice Processing System |
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Flexible PBX Integration
The systems can interface with most PBX systems that have a single-line telephone port capable of transmitting DTMF signals. The units have an RS-232C interface for PC connection used for programming, showing reports, usage etc. and system maintenance.
Holiday Setting Capability
The systems can be programmed to handle calls differently (e.g. auto-attendant vs. voice mail) on official holidays, thereby providing suitable help to callers who call in during off peak periods or holidays.
Multilingual Service
The system can support up to three different languages. English is standard, the user can then record the other two languages. Callers may choose the language of their preference when they call in; or languages can be assigned on a port by port or telephone
Quick Set-Up
This feature provides a quick way of setting up parameters that must be established to start the systems with a host PBX. Using a computer terminal connected to the RS-232C port, you can easily edit programming items on the guidance screen.
Automatic Fax Transfer
When a port receives a fax call the systems will automatically send the call to the designated fax extension -this eliminates the need to have a dedicated line for your fax. Also, you can designate a second fax extension to handle overflow traffic from the
Enhanced Integration With the Panasonic
KX-TD Digital Hybrid Telephone System Range
When integrating the KX-TVP200E Voice Processing System to the range of KX-TD digital hybrid telephone systems there are a number of enhanced facilities available. These combined with the standard system features help improve call and message handling and
Auto Configuration
In addition to the Quick Set-up feature, with KX-TD816 or KX-T01232 you dont have to type the extension number for each mailbox. The KX-TD will automatically forward all extension information to the voice mail, making installation a very simple procedure
Two-Way Recording
This feature uses an extension user to record a conversation in his or her mailbox by simply pressing the two-way record function key. A variation of this feature is Two-Way Transfer which permits the extension user to record a conversation in another p
Live Call Screening
When this mode is activated, you can monitor incoming messages and decide whether or not to take the call. This handy feature is similar to having a telephone answering machine right at your desk.
Intercom Paging
This facility allows the voice processing system to make a paging announcement through the proprietary telephones to alert an extension user that there is a call for them (if programmed).
Flexibility
As well as integrating with the Panasonic digital range of business telephone systems (KX-TD1232, KX-TD81 6), the Voice Processing Systems may be connected to a wide range of other telephone systems.
Applications
The Panasonic Voice Processing Systems can improve the efficiency of your business, whether it be sales, customer service, marketing, or human resources.
Features
| Voice Mail Service |
| Improves customer service |
| Phones need never go unanswered |
| Greatly improved business communications |
| Eliminate "message slips" |
| Orders can be placed 24 hours a day |
| Automated Attendant |
| Increase efficiency of the telephone system |
| Improves operator efficiency by handling calls during busy periods |
| Negates need for additional switchboard operators |
| Handles out of hours calls |
| Field sales representatives can call in their sales reports any time of the day |
| Interview Service |
| Customise questions to suit your individual requirements |
| Automates time consuming tasks of data collection |
| Helpful in creating databases |
| Custom Service |
| Caller can specify the Feature, Mailbox or Extension they require |
| Up to a hundred service settings |
| Callers can first listen to information for example then guide themselves into the system |
| Internal/External Message Delivery |
| Immediately calls a number pre-programmed by the mailbox owner and delivers the message |
| The message waiting lamp will notify you of a message waiting in your mail box |
| You can record messages into your mail box and specify the telephone number, time and date for the message to be delivered |
| Group Delivery |
| Eliminates need for typing and copying written memos |
| Quick and effective method of communicating with a number of people |
Specifications
| Recording Time (per mailbox) | 32 hrs (5-100mins) |
| Number of Ports | Max. 8 |
| Number of Mailboxes | 1024 |
| Number of Messages (per mailbox) | Max. 100 |
| Personal Greeting Length (programmable) | 8-60 secs |
| Message Retention (programmable) | 1-30 days or unlimited |
| Extension Numbering (programmable) | 2-5 digits |
| Pause (programmable) | 1-9 secs |
| Message Waiting Lamp (programmable) | DTMF sequence |
| Maximum Message Length (programmable) | 1-6 mins |
| Mailbox List | Yes |
| Class of Service List | Yes |
| System Service Report | Yes |
| Call Account Report | Yes |
| Mailbox Usage Report | Yes |
| Disk Usage Report | Yes |
| Fax Call Report | Yes |
| Custom Service Report | Yes |