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KX-TVP200E
Integrated Voice Processing System

Flexible PBX Integration

The systems can interface with most PBX systems that have a single-line telephone port capable of transmitting DTMF signals. The units have an RS-232C interface for PC connection used for programming, showing reports, usage etc. and system maintenance.


Holiday Setting Capability

The systems can be programmed to handle calls differently (e.g. auto-attendant vs. voice mail) on official holidays, thereby providing suitable help to callers who call in during off peak periods or holidays.


Multilingual Service

The system can support up to three different languages. English is standard, the user can then record the other two languages. Callers may choose the language of their preference when they call in; or languages can be assigned on a port by port or telephone


Quick Set-Up

This feature provides a quick way of setting up parameters that must be established to start the systems with a host PBX. Using a computer terminal connected to the RS-232C port, you can easily edit programming items on the guidance screen.


Automatic Fax Transfer

When a port receives a fax call the systems will automatically send the call to the designated fax extension -this eliminates the need to have a dedicated line for your fax. Also, you can designate a second fax extension to handle overflow traffic from the


Enhanced Integration With the Panasonic KX-TD Digital Hybrid Telephone System Range

When integrating the KX-TVP200E Voice Processing System to the range of KX-TD digital hybrid telephone systems there are a number of enhanced facilities available. These combined with the standard system features help improve call and message handling and


Auto Configuration

In addition to the Quick Set-up feature, with KX-TD816 or KX-T01232 you don’t have to type the extension number for each mailbox. The KX-TD will automatically forward all extension information to the voice mail, making installation a very simple procedure


Two-Way Recording

This feature uses an extension user to record a conversation in his or her mailbox by simply pressing the two-way record function key. A variation of this feature is ‘Two-Way Transfer’ which permits the extension user to record a conversation in another p


Live Call Screening

When this mode is activated, you can monitor incoming messages and decide whether or not to take the call. This handy feature is similar to having a telephone answering machine right at your desk.


Intercom Paging

This facility allows the voice processing system to make a paging announcement through the proprietary telephones to alert an extension user that there is a call for them (if programmed).


Flexibility

As well as integrating with the Panasonic digital range of business telephone systems (KX-TD1232, KX-TD81 6), the Voice Processing Systems may be connected to a wide range of other telephone systems.


Applications

The Panasonic Voice Processing Systems can improve the efficiency of your business, whether it be sales, customer service, marketing, or human resources.


Features

Voice Mail Service
Improves customer service
Phones need never go unanswered
Greatly improved business communications
Eliminate "message slips"
Orders can be placed 24 hours a day
Automated Attendant
Increase efficiency of the telephone system
Improves operator efficiency by handling calls during busy periods
Negates need for additional switchboard operators
Handles out of hours calls
Field sales representatives can call in their sales reports any time of the day
Interview Service
Customise questions to suit your individual requirements
Automates time consuming tasks of data collection
Helpful in creating databases
Custom Service
Caller can specify the Feature, Mailbox or Extension they require
Up to a hundred service settings
Callers can first listen to information for example then guide themselves into the system
Internal/External Message Delivery
Immediately calls a number pre-programmed by the mailbox owner and delivers the message
The message waiting lamp will notify you of a message waiting in your mail box
You can record messages into your mail box and specify the telephone number, time and date for the message to be delivered
Group Delivery
Eliminates need for typing and copying written memos
Quick and effective method of communicating with a number of people


Specifications

Recording Time (per mailbox) 32 hrs (5-100mins)
Number of Ports Max. 8
Number of Mailboxes 1024
Number of Messages (per mailbox) Max. 100
Personal Greeting Length (programmable) 8-60 secs
Message Retention (programmable) 1-30 days or unlimited
Extension Numbering (programmable) 2-5 digits
Pause (programmable) 1-9 secs
Message Waiting Lamp (programmable) DTMF sequence
Maximum Message Length (programmable) 1-6 mins
Mailbox List Yes
Class of Service List Yes
System Service Report Yes
Call Account Report Yes
Mailbox Usage Report Yes
Disk Usage Report Yes
Fax Call Report Yes
Custom Service Report Yes